Case management plays a critical role in helping individuals live well with HIV. LivWell’s HIV Case Management Program uses individualized care plans that address medical, psychosocial, financial, and other supportive needs to help clients overcome barriers to care.

The program focuses on ensuring continuity of care, supporting medication adherence so clients can achieve viral suppression, promoting self-sufficiency, and improving the overall quality of life for people living with HIV.

Core Medical Services

• Medical Case Management, including individualized care plans
• Outpatient / Ambulatory Health Services
• Oral Health Care
• Medical Nutrition Therapy
• Mental Health Services
• Substance Use Services
• Treatment Adherence Counseling

Supportive Services

• Health Insurance Premium and Cost-Sharing Assistance
• Home and Community-Based Health Services, including durable medical equipment
• Medical Transportation Services
• Housing Services
• Emergency Financial Assistance
• Food Bank Services
• Linguistic Services

Core Medical Services

• Non-Medical Case Management
• Health Education and Risk Reduction Counseling
• Psychosocial Support Services, including an HIV support group

Enrollment Requirements

To enroll in services, the following documentation may be required:

• Proof of HIV-positive status
• Proof of Kentucky residency
  Accepted documents may include a driver’s license or state-issued identification card, a utility bill showing your current address, a letter from an individual verifying your residence, or a signed self-attestation of residency.
• Proof of income
  Accepted documents may include pay stubs from the past 30 days, a Social Security or disability benefits verification letter, the most recent W-2 or 1099 form, the most recent federal tax return, a pension or retirement account statement, a signed self-attestation of income, or a signed statement indicating no income.
• Copy of current insurance card

Note: Under Ryan White HIV/AIDS Program (RWHAP) legislation, Ryan White Part B is considered the payer of last resort, meaning all other available coverage sources must be used before Ryan White funds can be applied. For additional support, we have provided links to community resources that may assist individuals in need.

The Linkage to Care Navigator plays a central role in connecting individuals to HIV medical care. This includes people who have been newly diagnosed, those transferring care, and individuals who have become disengaged from care.

The primary goal of the Linkage to Care program is to guide clients as they enter and navigate the continuum of care. The Linkage to Care Navigator serves as the main point of contact for individuals beginning care at LivWell Community Health Services.